Finance & Payments

Payments must be made in USD ($), no other currencies are accepted. You must make all your pass purchases directly via our Pass Picker.

Our accepted payment methods are as follows: VISA, MasterCard, American Express, Maestro, JCB, Discover, Diners Club, Union Pay & Alipay.

We also accept payments via Invoice/Bank Transfer, to have this option activated for your account, please reach out to the Delegates team at asia@money2020.com. The invoice/bank transfer payment is available until 4 April 2025. After this date purchases need to be made via Credit card.

If you’d like to make your pass purchase by invoice/bank transfer, this is possible by emailing our Delegates team at asia@money2020.com and requesting to have this option activated for your account. You can opt to pay via bank transfer until 4 April 2025.

Upon activation, you will see ‘Bank Transfer’ appear under payment methods on the checkout page of your account. After you click ‘Place Order’ we will generate an invoice automatically due for immediate payment using the billing information details provided. You will receive a confirmation email including your Order Number. For your registration to be processed, you must have paid your registration fee in full including bank charges.

If you need any help, please feel free to email us at asia@money2020.com or call us on +65 6929 8635.

Any bookings made via invoice/bank transfer enter into a binding contract where the full invoice payment is required as per our Delegate Terms of Business.

Please get in touch with our Finance Team at customeraccounts@money2020.com to request a secure payment link to be generated for your order quoting your Order Number.

If you encounter issues at the time of attempting payment, check the common scenarios and actions below:

Card security block:

• Error message: For security reasons, we are unable to process your payment. Please contact your card provider before reattempting payment
• Recommended action: Contact your card provider to address potential issues like international transaction locations, security authentication, or currency restrictions.

Government-imposed sanctions:

• Error message: The country you selected has been sanctioned. This means you may not be able to use all of the payment methods below.
• Recommended action: Please note some companies' countries might be subject to a sanction review before we can confirm your booking/accept your payment. Get in touch with the Delegates team at asia@money2020.com for further information and to activate the bank transfer/invoice option so you can place your order.

Page goes blank at the time of placing your order:

• Error: Blank page
• Recommended action: refresh the page and check whether your order has been moved to the purchased orders section of your account. If this is not the case and the pass is still in the pending orders section, get in touch with the Delegates team for further guidance to avoid a duplicate charge.

Please contact our Finance team at customeraccounts@money2020.com with the details of your order and they will advise on the next steps.

If you need to update any billing information details such as booking contact, company name, or address please contact our Finance team at customeraccounts@money2020.com with the details quoting your Order Number.

We are unable to make changes to the invoice value by downgrading delegate passes once the invoice has been generated at the time of placing your order online. All purchases are final and payment is required in full. Delays with payment could result in a delay with your show access and may result in changes to the rate of your pass (if applicable). For more information, see our Delegate Terms of Business.