Accessibility & special requests

Here you’ll find all the information you need to plan your visit if you have accessibility requirements

/ Special requests

If you have specific needs or access requirements that we can assist with, you can update your preferences directly on your booking online or please let us know by getting in touch with accessibility@money2020.com and we’d be happy to help.

/ Accessibility at the QSNCC

The show is fully accessible, and you will find an interactive floor plan with signage for accessible routes, lifts and restrooms.

All our content stages have step-free access, and we offer reserved seating at our main stages and line skip for anyone with reduced mobility.

There will be a discreet icon on your badge to let staff know you require access to these services. You can request this via the online pass registration form, at the Badge Pick Up desks, or one of our Info Desks.

/ Food & beverage

Your pass includes complimentary food and drinks throughout the show. Vegetarian and vegan options will be widely available, as well as a range of non-alcoholic drinks at all bars and networking events. All allergens and ingredients will be clearly highlighted across all food products and menus. You will be able to update your dietary preferences via the online pass registration form.

Kosher meals: please note while we will be unable to provide 100% certified kosher meals prepared by a kosher chef, our catering will include some ingredients that meet kosher dietary requirements.

/ Useful locations within the QSNCC

  • Business Centre: Level G (Ratchadaphisek Road) - Opening Times: Monday to Friday, 8.30am - 7pm.
  • ATM Machines: Level B1 Food Street, Level LG Side Pacamara B1 (SCB, KBANK, KTB KTB) LG (KBANK, KTB, BAY BAY) - Opening Times: Monday to Friday, 7.00am - 9pm.
  • Lockers: Level B1, Payment per user - Opening Times: Monday to Friday, 7.00am - 10pm.
  • Disabled access: Lift access to all levels.
  • Multi-faith room: Level LG. Behind of After You. - Opening Times: Monday to Friday, 8.00am - 7pm.
  • Mothers’ Room: Level LG. Beside information counter B
  • Lost property procedure: All lost property will be handled at QSNCC info desk opposite Hall 1
  • Taxi Meter Service: Lakeside Entrance I - Opening Times: Monday to Friday, 8.00am - 7pm.
  • Money20/20 Info Desks: Hall 3 Entrance Counter and inside Money Hall next to the Money20/20 Sales Lounge.
  • Cloakroom: located in Hall 1 Ratcha side - Opening times: Tues 8:00 - 20:30 I Weds 8:00 - 18:30 I Thurs 8:00 - 17:00