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Accessibility & special requests

Here you’ll find all the information you need to plan your visit if you have accessibility requirements

/ Support at the show

You can let us know ahead of time if you have reduced mobility or special requirements by updating your pass registration details online or by contacting us at accessibility@money2020.com. When you arrive onsite, you’ll also find an accessible desk in the Fast Track lane at Badge Pick Up. Please don’t hesitate to reach out to staff when you arrive, they will be easy to spot in ‘Staff’ t-shirts and badges.

/ Accessibility at the QSNCC

The QSNCC is committed to ensuring that our events are accessible to everyone, including those with diverse abilities. The venue facilities are designed to accommodate attendees with reduced mobility, providing a welcoming and inclusive experience for all including accessible routes, parking, and toilets located across the venue. These will be signposted on our ‘You are here’ boards (and also made available via our interactive map in our Money20/20 Connect App).

Our content stages have step-free access to ensure that everyone, regardless of physical abilities, can navigate and access seamlessly. We offer reserved seating at our main stages and line skip for anyone with reduced mobility. There will be a discreet icon on your badge to let staff know you require access to these services.

/ Key locations within the QSNCC

  • Nursing room: Located on Lower Ground, beside information counter B
  • Multi-faith room: Located on Lower Ground, behind of After you
  • Cash machine: Level B1 Food Street and Level LG Side Pacamara
  • Lost property: QSNCC Info Counter at the Lakeside area outside Hall 1
  • Parking: *To be confirmed *
  • Taxis: Taxis lines & grab pick-ups are located in front of the lakeside entrance 1-3 of the QSNCC
  • Information desks: *To be confirmed *

/ Food & beverage

We’ve worked with venue caterers to give you a greater variety of choices across the show. Vegetarian and vegan options will be widely available, as well as a range of non-alcoholic drinks at all bars and networking events. All allergens and ingredients will be clearly highlighted across all food products and menus.

While we will be unable to provide 100% certified kosher meals prepared by a kosher chef, our catering will include some ingredients that meet kosher dietary requirements. However, please note that the meals are not prepared by a kosher-certified chef.

/ Get in touch with the team

We’re always looking to improve your experience at the show. If you have any questions or feedback regarding accessibility we’d love to hear from you at accessibility@money2020.com.