Carolyn is a transformative Trust and Safety leader with over a decade of specialised experience in financial crime prevention, compliance, and platform integrity. She has built and scaled complex risk operations at global tech giants including Yelp and Snapchat, developing a proven track record of neutralising bad actors and mitigating fraud while maintaining the delicate balance between security and user experience.

Currently, as the Director of Trust & Safety Product at TELUS Digital, Carolyn spearheads global safety and compliance strategies. She partners with clients to implement scalable frameworks that combat digital fraud, money laundering, and regulatory risk. Her comprehensive approach combines deep technical expertise in fraud detection with strategic business acumen, enabling organisations to navigate complex regulatory landscapes while driving sustainable growth.