Speaker
Farrah Harriet Ratnaike
Speaker
Farrah Harriet Ratnaike
Regional Head Risk Strategy & Operations
Grab
Biography
Lead the risk vision, strategy and execution for payment services of Grab's mobility and deliveries (food/groceries) business and financial services (e-wallets) offerings. Within my role, I bring teams from product management, engineering, data and risk managers together to solve complex problem statements aimed at delivering the highest customer trust scores whilst maintaining our loss loss position.
Whilst I primarily wear a Risk hat at Grab, I also own the consumer onboarding processes for our regulated e-wallets and merchants onboarding experiences to ensure we deliver a seamless experience for users.
Read more about Grab here: https://www.grab.com/sg/about/