I’m Harriet Wakelam, a design leader, storyteller, and navigator of financial innovation, blending years of design practice with deep financial acumen. I'm a bridge builder - connecting creativity and strategic business impact, humans and technology, and between the stories we tell and the future we create.

My experience spans Australia, the UK, and Singapore. From startups to global institutions, I specialize in simplifying complexity, designing innovative customer solutions, and inspiring teams to tackle the toughest challenges.

Featured in Design Leadership Chronicles, I’m known for blending design, strategic storytelling, and bold thinking to drive large-scale transformation—whether it’s navigating climate change risks, reshaping customer journeys, or delivering breakthrough innovations.

Today, I invite you to join me on a journey through the future of financial services. No life jacket required—just an open mind and a curiosity for what’s possible.