Krungthai Bank, as a state-owned commercial bank, operates with a distinct mandate compared to its private sector counterparts. In my capacity as Head of Retail Payments, I am dedicated to advancing e-payment infrastructure for both public and private sector applications nationwide.

While navigating the challenges of rising operational costs, we remain committed to promoting financial inclusion for underserved, lower-income populations while ensuring sustainable profitability.

Krungthai Bank is a key player in the payments ecosystem, spearheading EMV adoption within Bangkok's mass transit network. My responsibilities include significant collaboration with the central bank, and Krungthai Bank has been instrumental in the success of Thailand's PromptPay system.