What will the competitive advantage be for banks in the next 1-3 years?
The threat of game-changing innovation and challengers disrupting the big banks is never far away, with both sides working hard to win customers’ attention, engagement and ultimately, value. It’s a step-change for banks and it's driving a furious need to innovate to remain relevant, re-invent commercial models and experiment with new technologies. Find out how banks are preparing to fight back, how they are looking at measuring their innovation, how they are navigating the changes required internally and how they are creating new business models to succeed.
Megan Caywood, Chief Platform Officer, Starling Bank
Thomas Olsen, Partner, Bain & Company