Mastercard Hosted Lunch

23 April 2025, 12.00pm - 3.00pm

Hosted By

The trust equation: Digital resilience, AI-driven identity management, and frictionless CX

While the digital landscape has unlocked opportunities for businesses and consumers to connect, it has also created spaces where new challenges can flourish.

Today we are witnessing a surge in such fraud trends like document manipulation, deepfakes, bot attacks, friendly fraud, data breaches and identity theft. With billions around the world interacting online every day, how do you know if your customers are who they claim to be? How do you manage the impacts of declines and disputes on their experience? How do you continue to maintain trust with your partners and customers?

Join us as we discuss: • The latest trends in digital identity verification, dispute management, and payment optimization • Ways to leverage data and insights from payments, devices, identities, and behaviors to stay ahead of fraud and chargebacks • Fresh look on strategies for chargeback prevention: effectively managing declines and disputes to reduce customer pain points

Agenda

23 April 2025 | 12:00pm - 3.00pm
Meeting Room 106, Queen Sirikit National Convention Centre

Time Session
12:00pm Arrival of attendees
12:30pm Lunch & Learn panel discussion
1:10pm Breakout roundtable discussions
3:00pm Session concludes

Spaces are limited, please RSVP to secure your seat. Please take note this is an exclusive by-invite only session and the invitation is not transferrable.

Speakers

Amanda Chan

Amanda Chan

Director

Mastercard

Theerachai Chanyaswad

Theerachai Chanyaswad

Head of Data Analytics

Kasikorn Line

Brett Small

Brett Small

General Manager APAC

Mastercard

Max Lessman

Max Lessman

Vice President

Mastercard

Register your interest here