Mastercard Hosted Lunch
23 April 2025, 12.00pm - 3.00pm
Hosted By

The trust equation: Digital resilience, AI-driven identity management, and frictionless CX
While the digital landscape has unlocked opportunities for businesses and consumers to connect, it has also created spaces where new challenges can flourish.
Today we are witnessing a surge in such fraud trends like document manipulation, deepfakes, bot attacks, friendly fraud, data breaches and identity theft. With billions around the world interacting online every day, how do you know if your customers are who they claim to be? How do you manage the impacts of declines and disputes on their experience? How do you continue to maintain trust with your partners and customers?
Join us as we discuss: • The latest trends in digital identity verification, dispute management, and payment optimization • Ways to leverage data and insights from payments, devices, identities, and behaviors to stay ahead of fraud and chargebacks • Fresh look on strategies for chargeback prevention: effectively managing declines and disputes to reduce customer pain points
Agenda
23 April 2025 | 12:00pm - 3.00pm
Meeting Room 106, Queen Sirikit National Convention Centre
Time | Session |
---|---|
12:00pm | Arrival of attendees |
12:30pm | Lunch & Learn panel discussion |
1:10pm | Breakout roundtable discussions |
3:00pm | Session concludes |
Spaces are limited, please RSVP to secure your seat. Please take note this is an exclusive by-invite only session and the invitation is not transferrable.
Speakers
Amanda Chan

Amanda Chan
Director
Mastercard
Theerachai Chanyaswad

Theerachai Chanyaswad
Head of Data Analytics
Kasikorn Line
Brett Small

Brett Small
General Manager APAC
Mastercard
Max Lessman

Max Lessman
Vice President
Mastercard