FAQs

Got questions? We've got answers!

Our online system makes booking passes easy. Here's everything you need to know about how it works.

Delegate registration is now open! Join us from 23 - 25 April 2024 at Queen Sirikit National Convention Center, 60 Ratchadaphisek Rd, Khlong Toei, Bangkok 10110, Thailand. Refer to our Pass Picker for details on all pass types.

Booking your 2024 pass

All you need to know before booking your pass

Finance & payments

How to pay for your Money20/20 pass

Pass access & changes

Need to make a change to an existing pass? This section covers all you need to know!

Visa matters

Have questions about whether a visa is required to travel

Sponsorship passes

Are you one of our sponsors and have passes to assign? Then this section is for you!

Accessibility & special requests

Find information about accessibility and special requests at our show

Other ways to get involved

Want to join us for 2024 but not sure where to start? Let us help you.

Plan your trip

Everything you need to know to enhance your show experience.

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How to get in touch

If you have specific needs that we can assist with, please let us know, and we’d be happy to help.

Registration Assistance & Special Requests

We’re available via phone, email and live chat and will get back to you within 1 working day.

  • 📧 Email the Delegates Team
  • 📞 Call the Delegates Team on +65 6983 7242 (Mon-Fri: 9:30 am - 5:30 pm SGT)
  • 💬 Chat with us in real-time via Live Chat - (Mon-Fri: 9:30 am - 5:30 pm SGT)

Accessibility & Special Requests

If you have any specific needs that we can assist with, we are here to help.

Accommodation Assistance

Need To Speak To Another Team?

  • 📝 Fill out our Contact Us Form and select the department you wish to speak by selecting from the category dropdown